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    FAQ

    Hair Products

    Which pomade should I use?

    Depends on what you want. Natural finish with strong hold: Matte Clay. High shine, classic slicked look: High Shine Original Pomade. Maximum hold, matte finish: Supermax. Oil-based grease for a more traditional experience: Galleon Grease or GoldRush.

    What is the difference between water-based and oil-based pomade?

    Water-based washes out with one shower. Easy to restyle throughout the day. Oil-based builds over multiple uses and gives higher shine and stiffer hold. It is a different ritual. Needs a clarifying shampoo to fully clean out.

    How do I use Texture Powder?

    Sprinkle a small amount into dry hair and work it through with your fingers. Start with less than you think you need. It adds volume and texture without shine or weight.

    Orders and Shipping

    Where do you ship?

    We ship to the US and internationally. Free shipping on US orders over $50.

    How long does shipping take?

    US orders typically ship within 1-2 business days. Transit time depends on your location and the method you select at checkout.

    What is your return policy?

    We accept returns within 30 days of purchase on unopened products. If there is a defect or formula issue with an opened product, reach out through the contact page and we will sort it out.

    I have a question about my order.

    Hit us up through the contact page or DM us on TikTok or Instagram. We actually respond.

    Wholesale

    Do you offer wholesale?

    Yes. If you are a shop or retailer interested in carrying our products, fill out the wholesale application on our site.

    The Barbershop

    Where is the barbershop?

    The Holy Black Barbershop is in Lindenhurst, New York. Walk-ins welcome. Check the Barbershop page for current hours and details.

    The Order of The Holy Black

    What is The Order of The Holy Black?

    The Order is a 501(c)(10) fraternal organization. Monthly dues, chapters across the country, focused on men's mental health and community. Not a cult. Just a group of guys who show up for each other. More info and membership applications are on the site.

    The Products

    Is your stuff made in the USA?

    Yes. Formulated and produced in New York.

    Are your products tested on animals?

    No.

    Where can I find ingredients lists?

    Each product page lists the full ingredients. You can also find a complete ingredients reference on the Ingredients page.